imtoken will never ask for your seed phrase, private key or verification code. Always review the address, network and request details before transferring, signing or approving.

Security

Phishing & Scams

This guide focuses on Phishing & Scams and is designed to give practical recognition and response methods for look-alike domains, fake support, fraudulent airdrops and remote-control scams without using fear-driven messaging. It follows a practical sequence from concepts and checks to risk review and post-action verification.

Security center
Offline wallet key safety illustration
Core principles

For Phishing & Scams, keep seed phrases and private keys under your own control; no one should ask for them; review each transfer, signature and approval separately.

Imitation domains

Start with a verifiable understanding of Imitation domains, then place it back into the complete Phishing & Scams workflow.

Practical checks for Imitation domains

For Phishing & Scams, Within the Phishing & Scams workflow, The domain is an important signal of front-end origin. Look-alike sites often rely on subtle spelling changes or ad redirects, so returning through a trusted entry point is safer than continuing on a doubtful page. The useful question is not simply “what does Imitation domains mean?” but which network, account or contract it refers to and what on-chain state it can change.

A reviewable process is: when faced with an urgent notice, airdrop claim or “support” request, leave the link and re-enter through a trusted source, independently checking the domain and requested action. At each stage, retain public evidence such as the network name, address, transaction hash, contract address or block state. Those facts are sufficient for most diagnosis without exposing recovery secrets.

Risk analysis should stay specific to this step. scams often use deadlines, fear, rewards or remote assistance to obtain seed phrases, private keys, verification codes or signatures. If the interface and the expected result disagree, stop before taking another action and reject any request for recovery secrets and retain transaction hashes or public addresses for later verification; familiarity, urgency or a previous connection is not a reason to skip a fresh check.

  • Confirm the network, account or contract associated with Imitation domains
  • Before and after the action, reject any request for recovery secrets and retain transaction hashes or public addresses for later verification
  • Never provide a seed phrase, private key or verification code in order to resolve Imitation domains

Fake support

Start with a verifiable understanding of Fake support, then place it back into the complete Phishing & Scams workflow.

Practical checks for Fake support

For Phishing & Scams, Fake support connects the conceptual explanation to a real wallet action. Fake support often initiates private contact, asks for recovery secrets, screen sharing or remote control. Legitimate troubleshooting can use public addresses and hashes without secret credentials. The practical distinction is between information that can safely be verified in public and credentials that provide control and therefore must remain private.

For the workflow itself, when faced with an urgent notice, airdrop claim or “support” request, leave the link and re-enter through a trusted source, independently checking the domain and requested action. If the network, address, permission or state becomes inconsistent, return to that point rather than clicking repeatedly or submitting another request, because a display problem should not be turned into a second on-chain action.

A common mistake is trusting the front end without reconciling it with chain state. scams often use deadlines, fear, rewards or remote assistance to obtain seed phrases, private keys, verification codes or signatures. A stronger approach is to reject any request for recovery secrets and retain transaction hashes or public addresses for later verification and re-check the intended outcome before any signature, approval or transfer.

  • Confirm the network, account or contract associated with Fake support
  • Before and after the action, reject any request for recovery secrets and retain transaction hashes or public addresses for later verification
  • Never provide a seed phrase, private key or verification code in order to resolve Fake support

Fraudulent airdrops

Start with a verifiable understanding of Fraudulent airdrops, then place it back into the complete Phishing & Scams workflow.

Practical checks for Fraudulent airdrops

For Phishing & Scams, Understanding Fraudulent airdrops requires both its technical meaning and its operational consequence. Fraudulent airdrops often ask users to connect, sign unexplained messages or grant large allowances, using a “free claim” to reduce caution. That is why the same button label, address shape or asset name can mean different things on another network, contract or permission context.

Break the task into four stages—verify origin, verify network, verify target, verify outcome—and apply this page’s workflow: when faced with an urgent notice, airdrop claim or “support” request, leave the link and re-enter through a trusted source, independently checking the domain and requested action. This order catches many visible errors before a request becomes an on-chain state change.

Do not assume that “nothing moved yet” means “there is no risk.” scams often use deadlines, fear, rewards or remote assistance to obtain seed phrases, private keys, verification codes or signatures. Reject or exit requests you cannot explain, then reject any request for recovery secrets and retain transaction hashes or public addresses for later verification; once confirmed, on-chain transactions generally cannot be reversed by the wallet alone.

  • Confirm the network, account or contract associated with Fraudulent airdrops
  • Before and after the action, reject any request for recovery secrets and retain transaction hashes or public addresses for later verification
  • Never provide a seed phrase, private key or verification code in order to resolve Fraudulent airdrops

Remote control

Start with a verifiable understanding of Remote control, then place it back into the complete Phishing & Scams workflow.

Practical checks for Remote control

For Phishing & Scams, Remote control is also part of the post-action verification path for this topic. Remote-control software can expose the screen, clipboard and input devices to another party, potentially revealing secrets or altering transaction details. It lets a user map an interface message back to independently checkable network state rather than relying on one success, failure or loading indicator.

Continue checking after the initial action: when faced with an urgent notice, airdrop claim or “support” request, leave the link and re-enter through a trusted source, independently checking the domain and requested action. Cross-network transfers, contract calls, approvals and staking can include several stages, so the first status message may not describe the final outcome.

When the result differs from expectation, preserve public evidence and stop new signatures or transfers. scams often use deadlines, fear, rewards or remote assistance to obtain seed phrases, private keys, verification codes or signatures. Then reject any request for recovery secrets and retain transaction hashes or public addresses for later verification before deciding whether to wait, retry or change the next step.

  • Confirm the network, account or contract associated with Remote control
  • Before and after the action, reject any request for recovery secrets and retain transaction hashes or public addresses for later verification
  • Never provide a seed phrase, private key or verification code in order to resolve Remote control